This Privacy Policy describes how flexii ("we", "us", or "our") collects, uses, and shares personal information when you visit our website www.flexii.co.uk (the "Site") or interact with us through other channels. We are committed to protecting your privacy and ensuring the security of your personal information. By using our Site or providing us with your personal information, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal Information: When you visit our Site, place an order, sign up for our newsletter, or contact us, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
• Device Information: We may also collect information about your device, including your IP address, browser type, operating system, and other technical details.
• Usage Information: We collect information about how you interact with our Site, including the pages you visit, the products you view, and your actions on the Site.

2. How We Use Your Information

• We may use the information we collect for the following purposes:
• To process and fulfil orders, including processing payments, shipping products, and providing customer service.
• To communicate with you about your orders, account, or inquiries.
• To send you promotional emails, newsletters, or other marketing communications (you may opt-out at any time).
• To improve and optimize our Site, products, and services.
• To prevent fraud and ensure the security of our Site and users.
• To comply with legal obligations or enforce our terms and policies.

3. How We Share Your Information
We may share your personal information with third parties for the following purposes:

• With service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing partners.
• With law enforcement or other government agencies in response to legal requests or to prevent fraud or illegal activities.
• With our business partners or affiliates for marketing or promotional purposes, with your consent.
• In connection with a business transaction, such as a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Site. You can control cookies through your browser settings and opt-out of certain tracking technologies, but please note that disabling cookies may affect your experience on the Site.

5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also opt-out of receiving marketing communications from us at any time. For more information about your rights or to make a request, please contact us using the information provided below.

6. Data Retention
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Site.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@flexii.co.uk.

Thank you for trusting flexii with your personal information.

Last Updated: 16/5/2024

Flexii Products Limited 
Company No. 15555291

2 Sanders Parade, Greyhound Lane, Streatham,
London, England, SW16 5NL.